Testimonials for Affordable Service Plumbing, Heating & Air Conditioning

If you have a testimonial on service, a repair, an upgrade or an installation done at your home or business; Please visit our Feedback page where you can fill out an electronic form there.

Please be advised that your information is strictly confidential and is for Affordable Service Quality Service Program Purposes only and will not be sold, traded or shared to any other partner, person or company. Your information will only be published here unless you check the box "I allow my Testimonial to be published" button.

Testimonials From Affordable Service, Inc Customers  

Feedback Survey: "Were your contacts with office personnel acceptable?: Amazing! I can't believe you called before 8am! If you had on recommendation for improvement, what would it be?: nothing, you guys were awesome! Additional comments/input: I will refer you to anyone in need of this type of service!"
Ceaser D.
Albuquerque

"Excellent job done by all, office personnel, sales/estimator, and installers!"
Sandra F.
Albuquerque

"I was pleased from the beginning with Kevin L (estimator/sales), making sure he addressed some concerns of mine  (i.e., warranties and that I had the equipment spaced the way i wanted it) I hadn't asked Kevin, but his pro-activity getting PNM's appointment before I had even comitted to Affordable Service. That is above and beyond! All of the workers were smart and great!"

Dianne S.
Corrales, NM

"The technicians were very timely and worked within my schedule, crew prepared, the work area was cleaned to my satisfaction, the work was done to my satisfaction and the system was explained to me." 

Meilee P.
Rio Rancho, NM

"The workers were very polite and pleasant. The scheduling process was very much acceptable, since I was experiencing an emergency situatioin. I wasn't available when the work was completed. However, Kevin (estimator/sales) offered that I call him with any questions! (Please see paper print out letter of appreciation and commendation/printed and in laptop bag)"

Randy S.
Albuquerque, NM

"Appreciate the friendly and prompt service response on a holiday weekend!"

Fred H.
Albuquerque

"Jason was very professional and cordial as well as the other workers. Jason also explained everything to me in a way that I could easily understand."

Stan A.
Albuquerque

"Very nice technicians. The scheduling process was quick and efficient. The office personnel was professional and courteous. Th work on my split system was installed faster than expected. And I am impressed with the work that was done and am very satisfied."

Bev R.
Rio Rancho, NM

"Bill Howland's personal attention to assure that I got the system that best suited my needs is deeply appreciated"

Jim G.
Albuquerque, NM

"Great service! Will definitely recommend!"

Meridon Leh
Albuquerque, NM

"The crew was prepared and were experienced at their job (Duct Work/Cleaning). The scheduling process was very good, surprised the appointment availabilty was when I was ready to schedule. I was very satisfied with the workmanship done on my ducts and they did a good job"

Charlie C.
Rio Rancho, NM

"...Through the rest of the summer and now more than five months later, everything continues to work just as promised. It is easy to promise excellent service at the time of sales and it is also very easy to deliver excellent service when everything goes well; but it is more revealing of a company's character to deliver the excellent service promised when things don't go as well as anticipated. Thank you for keeping your promise of excellent service."

Bill K.
Albuquerque, NM

"I would like to express my complete satisfaction with the quality of both your Rheem air conditioner/heater and the installation crew. Jason is a very knowledgeable guy and logical installer. he overcame several problems with positioning my new air handler with skill and adriot. His expertise with fabrication of ducting as well as his manner with customers should go far to forward your company. I was impressed by how the estimate was presented, the installation performed the product, and the follow through with operating instructions. All was performed in a very professional manner and I will recommend you to anyone having heating or cooling needs. I look forward to purchasing a service contract at the end of my warranty period. As you told me, Affordable has a customer for life."

Fred C.
Rio Rancho, NM

Emergency Service Call-After Hours: "I want to thank AFFORDABLE for the honest, patient, responsive and customer oriented technicians. The technician, Danny, arrived at my home to AC on no cool air emitting from system. Danny Suggested several items to check leading to a breaker that my neighbor was able to reset. I would like to give a shout out to DANNY (An Affordable Service Inc. HVAC Technician) who coached/educated me and my neighbor on the roof on several items to check which successfully provided power to compressor and fan unit"
~Marie D.
Rio Rancho, NM

We have used the company before for both repairs & conversions. I work nights and need to have reliable air conditioning to sleep during the hot days.
~Ruth C.
Rio Rancho, NM

Q: If you had one recommendation for improvement, what would it be?
A: Nothing! After shopping around, this company is the best!
Thank you for a job well done!
~Julie S.
Albuquerque, NM

Service & Personnel exceptional! Service Was prompt and great.Thank you for all your help.
~Mary T.
Rio Rancho, NM

Workers were very polite and they explained everything that they were doing and answered all of my questions. It was refreshing to deal with a company of such high quality! Thank you!
~Rosalie V.
Albuquerque, NM

The young men that were here were the nicest men and I felt completely comfortable having them in my home.
~Bonnie F.
Albuquerque, NM

I want to thank you for persisting in making my refrigerated air conditioner work as it should. My house is now comfortable regardless of the outside temperature. I do appreciate the extra effort that you had to put into getting my refrigerated air conditioning to work correctly.
~Teddy & Elizabeth
Albuquerque, NM

Kevin was friendly and answered all of our questions. He explained everything thoroughly and is a great asset to your company!
~Rebecca L.
Albuquerque, NM

The work-men were excellent, Nice to work with these people. Explained each question I had very well through the entire process.
~Fred D.
Albuquerque, NM

Action Estate's owner, Frank, referred me to your company and I was so pleased in every way that I will do the same in all recommendations. Highly professional and friendly workers and administrative.
~Carolyn S.
Albuquerque, NM

Recommended electrician also very professional & will recommend you to anyone who asks about heating, plumbing or AC. Good to see people who show pride in their work. Everyone involved was prompt & upfront with everything!
~Sharon S.
Albuquerque, NM

Very clean work!! Great job!!
~Dennis S.
Albuquerque, NM

Jason and Alex are very professional and helpful.
~David B.
Albuquerque, NM

Our installer, Jason Lauderbach and his assistant, Kurt, were great, very professional and courteous!
~Julie B.
Rio Rancho, NM

I really like Kevin. He didn't make it sound like "brain surgery." Came over and went under house and WORKED very well! He was always available on his cell phone.
~Gamia H
Albuquerque, NM

Thank you. Your crew was very professional, extremely knowledgeable and polite!
~Mrs. Rob R.
Rio Rancho, NM

I was referred by my next door neighbor. I can't think of anything I'd improve on the job Affordable Service did. Gabe & crew are Excellent! Kevin LaFollette is a real pro!
~Patrick K.
Rio Rancho, NM

Affordable Service came highly recommended by my wife's co-worker. I would highly recommend your company to anyone!
~William D.
Albuquerque, NM

Q: Did the crew arrive within the time scheduled?
A: Arrived early and finished early!
I've used Affordable Service before and will continue to do so.
~Wayne B.
Rio Rancho, NM